Privacy Policy

Who we are

Train at Home is made by DroidAppBD, an independent studio based in Bangladesh. In this policy, "we" and "us" mean DroidAppBD. You can reach us at info@droidappbd.com.

The short version

• No account, no sign-in, no email address needed.
• The answers you give in the app, including health questions such as pregnancy or medical conditions, are stored only on your device. They are never sent to us.
• No tracking, no advertising and no third-party analytics.
• Exercise videos are streamed, so your device's IP address is used to deliver them. This is the only information the app sends to us.

Information stored on your device

Train at Home saves the following on your device so the app can work: your onboarding answers (for example your age band, goals, body measurements you choose to enter, equipment and mobility), your health and safety screening answers, your plan, your workout history, streaks and badges, your settings and your chosen coach. This information is not sent to us and we cannot see it.

If you use your phone's own backup (such as iCloud Backup on iPhone), your phone may include the app's data in that backup. That is controlled by Apple or Google and your device settings, not by us.

You can erase everything the app has saved at any time from Profile, Delete my data. Deleting the app also removes it.

Information we receive: exercise videos

Some exercise demonstration videos are streamed rather than stored in the app. When you open a workout, the app contacts our media server (hosted on Cloudflare) to ask for the video links for the moves in that workout. The request contains the list of exercise names for that workout. It does not contain your name, your health answers or any identifier that we assign to you.

Like any internet request, it comes from your device's IP address. We do not keep IP logs. Our media server uses your IP address only for a moment, in memory, to block spam (a request limit) and to deliver the video; it doesn't store it. Cloudflare (our hosting provider) and the video provider process the IP address to deliver the stream.

The videos themselves come from a licensed video provider, YMove. The links we pass back point to YMove's servers, so when your device plays a video it also connects to YMove, which receives your device's IP address in order to deliver it. The app does not save these video links; they are requested fresh for each workout and kept in memory only while the workout is open.

Purchases

Subscriptions are sold and processed by Apple (App Store) or Google (Google Play). We never see or store your payment details. Apple or Google tells the app whether you have an active subscription so it can unlock the paid features. Their handling of your data is covered by their own privacy policies.

Notifications

Reminders are optional. If you allow them, the app schedules them on your device (for example a workout reminder or a reminder before a free trial ends). They are local notifications. We do not use push notification servers and we do not receive your notification token. You can turn reminders off in the app or in your phone's Settings.

Tracking, advertising and analytics

Train at Home contains no advertising and no third-party analytics or tracking software. It does not track you across other apps or websites and does not ask for permission to do so. It does not use your camera, microphone, contacts or location.

AI-generated coach images and voice

The coaches in the app (their photos and voices) are AI-generated characters, not real trainers. Coach voice: AI-generated voice (ElevenLabs), recorded in advance and included in the app. No recording of you is ever made.

Children and teenagers

Train at Home is for people aged 13 and over. If you are under 18, please use the app only with the permission of a parent or guardian. We do not knowingly collect personal information from anyone, and the app has no account or messaging features. If you believe a child under 13 is using the app, contact us at info@droidappbd.com.

Your rights and choices

Because your information stays on your device, you control it directly: you can change or delete it in the app, delete the app, or turn off notifications. If you have a question about information we may hold about you (for example, about the request records described above), write to us and we will respond.

Security

Requests to our media server use an encrypted HTTPS connection. No system is perfectly secure, but we keep what we receive to a minimum so there is very little to protect.

Health information

Train at Home is a fitness app and is not a medical device. Health-related answers you enter are used only on your device to choose suitable exercises. See our Terms of Use for the health disclaimer.

Changes to this policy

If we change this policy we will update the date at the top of this page. If a change affects how your information is used, we will make that clear in the app.

Contact

DroidAppBD, Bangladesh. Email: info@droidappbd.com. You can also visit the Support page.